

Mr. Flagel is President of Custom Consulting. Mr. Flagel retired from the Public Service of Canada as Executive Director, Canada Border Services Agency (CBSA). He held several executive positions in CBSA where he was responsible for operational service delivery, international trade movements, strategic planning, professional standards and facility planning. He was Director, Canada Border Services, Vancouver International Airport for several years, and was Director, Global Trade Services, FedEx, Europe, Middle East and Africa Division from 1995-1998.